Troubleshoot and Answered

is the solar panel waterproof?

SolFountain's solar panel is rain-resistant, ensuring your solar-powered water fountain can handle the elements. However, it’s not suitable for submersion.

What kind of pump does it have?

Features a solar-powered fountain pump that operates anywhere with ample sunlight, perfect for creating an eco-friendly water feature in your garden.

Does it have splash guards for each bowl?

This 2-tier solar garden fountain lacks splash guards for each bowl, offering a natural water flow.

My solar panel does not work? Can you please help?

Keep the solar panel of your birdbath fountain clean and free of dirt to ensure maximum sunlight exposure. Verify that the panel is turned on for optimal performance.

Does it have water level indicator/ auto shut-off sensor? Do not approve- unless Auto Shut Off ?

While there’s no water level indicator, the solar fountain pump includes an auto-shut off sensor for protection.

Does the pump have flow control?

This model of solar fountain pump does not have a flow adjustment feature for the waterfall.

How is the item turned on/off?

This solar fountain includes an auto shut-off feature for added protection.

How much water does the pump need to work?

Ensure the pump of your solar classic fountain remains fully submerged in water for optimal performance.

How is the item maitained? Does it need regular maintaining?

Keep your solar fountain free of algae and contaminants by emptying dirty water and cleaning it with warm water and a clean rag.

How long to charge the solar panel before turning the fountain on?

In strong sunlight, the solar panel usually activates immediately. In weaker light, allow up to an hour for the solar fountain to turn on.

How long does it take to charge the solar panel before the water starts flowing?

In strong sunlight, the solar panel of this water fountain activates instantly.